Privacy policy

NOVAMOON MEDIA attaches particular importance to protecting the privacy and the personal data of the users of its novamoonmedia.com website.

The purpose of this policy is to inform you transparently about the data that may be collected, the reasons for which it is used and the rights available to you.

1. Data controller

The controller of the data collected on the site is:

2. Data that may be collected

Depending on your use of the site and on your exchanges with NOVAMOON MEDIA, we may collect in particular:

• first and last name;
• email address;
• company and job title;
• information freely entered in the forms;
• information relating to your project or to your request;
• the history of exchanges with NOVAMOON MEDIA;
• information necessary to book an appointment;
• technical data relating to your browsing, such as the IP address, the type of browser, the device used or the pages viewed;
• data relating to your interaction with the site and, subject to your consent where such consent is required, with our marketing campaigns.

We invite you not to send sensitive data or information that would not be necessary to handle your request.

3. Purposes of the processing

Personal data may be used in order to:

• answer your contact or information requests;
• arrange and follow up an appointment;
• study your needs and propose a suitable service;
• establish and manage the commercial relationship;
• follow up prospects and clients;
• send commercial communications where the regulations allow it;
• measure and analyse the performance of the site;
• improve the user experience and the content offered;
• measure the effectiveness of our marketing activity and campaigns;
• ensure the security of the site and prevent fraudulent or abusive behaviour;
• comply with the legal and regulatory obligations applicable to NOVAMOON MEDIA.

4. Legal bases

Depending on the nature of the processing, NOVAMOON MEDIA processes your data on the basis:

• of your consent, in particular where it is necessary for certain cookies, trackers or communications;
• of pre-contractual measures or of the performance of a contract, where you contact us in connection with a project or become a client;
• of the legitimate interest of NOVAMOON MEDIA, in particular to follow up certain professional relationships, improve its services, secure its site or develop its business, while respecting your rights and freedoms;
• of a legal obligation, where the retention or processing of certain information is required by the regulations.

5. Commercial prospecting

Where the regulations permit, NOVAMOON MEDIA may use the contact details of its prospects and clients in order to send them information about its services.

You may object at any time to receiving commercial communications, using the unsubscribe mechanism included in the communications concerned or by writing to us at:

contact@novamoonmedia.com

6. Recipients of the data

The data collected is intended for authorised staff within NOVAMOON MEDIA.

It may also be passed on to providers acting on our behalf, and only where this is necessary for the provision of their services, for example:

• the site host;
• technical and maintenance providers;
• audience measurement and analytics tools;
• customer relationship management tools;
• appointment booking solutions;
• emailing and communication solutions;
• advertising platforms and campaign measurement tools, where you have consented to them if such consent is required.

These providers may act as processors or, depending on the services concerned, as separate controllers.

NOVAMOON MEDIA does not sell your personal data.

7. Data transfers outside the European Union

Certain providers or platforms used by NOVAMOON MEDIA may process data outside the European Economic Area.

Where such transfers take place, NOVAMOON MEDIA ensures, to the extent of its obligations, that they are framed in accordance with the applicable regulations, in particular by means of an adequacy decision of the European Commission or of appropriate safeguards such as the standard contractual clauses.

8. Retention period

Personal data is retained only for the period necessary for the purposes for which it was collected and in compliance with the applicable legal obligations.

By way of indication:

• Contact requests and prospects: the data may be retained for a maximum period of three years from the last contact initiated by the prospect, subject to the applicable legal obligations.
• Clients: the data necessary to manage the contractual relationship is retained for the duration of that relationship, then archived for the periods necessary to comply with legal obligations and to defend the rights of NOVAMOON MEDIA.
• Cookie-related data: its lifetime depends on the nature of the tracker used and is specified in the Cookie policy.

Certain information may be retained for longer where a legal obligation requires it or where it is necessary to establish, exercise or defend a legal claim.

9. Data security

NOVAMOON MEDIA implements reasonable technical and organisational measures intended to preserve the confidentiality, the integrity and the security of the personal data processed and to limit unauthorised access.

As no computer system can guarantee absolute security, NOVAMOON MEDIA adapts its protective measures to the risks identified and to the technologies available.

10. Your rights

In accordance with the applicable personal data protection regulations, you may, depending on the circumstances, have:

• a right of access to your data;
• a right of rectification;
• a right to erasure;
• a right to restriction of processing;
• a right to object;
• a right to portability where it is applicable;
• the right to withdraw your consent at any time where the processing is based on it.

To exercise your rights:

contact@novamoonmedia.com

In order to protect your data, NOVAMOON MEDIA may request additional information where this is necessary to verify the identity of the applicant.

You also have the right to lodge a complaint with the French data protection authority, the Commission Nationale de l’Informatique et des Libertés (CNIL).

11. Cookies

The site uses, or may use, cookies and similar technologies.

Where the regulations require it, the trackers concerned are only set or read once your consent has been obtained.

You may accept, refuse or customise the use of these trackers from the cookie management tool available on the site.

For further information, please consult our Cookie policy.

12. Amendments to the policy

NOVAMOON MEDIA may amend this policy to reflect, in particular, legal, regulatory or technical developments or changes in the services offered on its site.

The applicable version is the one published on novamoonmedia.com on the date of your visit.